SERVICES ::
Managed Services ::
Managed Services - Driving down costs, guaranteeing service levels
Today’s eBusiness applications are key to an organisation’s success, but are also highly sophisticated pieces of software that can be based on complex, multi-tiered architectures. This is brilliant when everything works, but when something goes wrong, it can be difficult, time consuming and costly to find the root cause of a problem.
The benefits of Aspective’s Managed Services include:
- A single point of contact 24/7.
- Immediate access to a broad range of technical knowledge, skills and experience.
- State of the art Network Operating Centre utilising world class monitoring tools and methodologies.
- Service and solution availability assured by SLA (to 99.5%).
- A proactive approach to application management.
- Hardware configuration to ISO15,000 and BS7799 standards with no single point of failure.
- A purpose built Project Management methodology for the implementation and transition of solutions into a state of the art hosted environment.
- Client focused extranet-delivered tailored reports, alerts and interactive content.
Added to this, in an environment where your customers, suppliers, partners and employees increasingly expect uninterrupted service 24x7, any loss of operations can have a huge impact on your bottom line.
In today’s complex business environment more and more companies are looking to specialist service providers to deliver and manage their non-core services allowing them to gain the business benefits of reduced risk, improved quality of service, lower and predictable costs of ownership and access to an experienced team of specialist resources
Aspective’s comprehensive portfolio of application support, application management and hosting services for enterprise applications and their related infrastructure allows clients to benefit from the scope and power of sophisticated applications without the distraction of support, maintenance and infrastructure management.
As a leading provider of Managed Services for mission critical applications, Aspective has an exemplary track record in providing services to over 40 clients, across a diverse range of solutions and infrastructure platforms.
We offer a full range of support services that assure system availability to agreed Service Levels. Our services can be tailored to meet exact client requirements, taking into account the skills and resources that exist in-house and complimenting these, as required, to ensure the smooth implementation, management and ongoing support of their business critical applications.
