Managed Services: Comprehensive support solutions portfolio
Flexible solutions to meet your individual service requirements, giving you unrivalled support and peace of mind...
When customers, suppliers, partners and employees increasingly expect an uninterrupted service 24x7, any loss of operations can have a damaging impact on your bottom line.
In today's complex business environment more and more companies are looking to specialist service providers to deliver and manage their non-core services allowing them to gain the business benefits of reduce risk, improved quality of service, lower and predictable costs of ownership and access to an experienced team of specialist resources.
Aspective’s Managed Service and Support solutions offer:
- A single point of contact 24/7.
- Immediate access to a broad range of technical knowledge, skills and experience.
- State of the art Network Operating Centre utilising world class monitoring tools and methodologies.
- Service and solution availability assured by SLA (to 99.5%).
- A proactive approach to application management.
- Hardware configuration to ISO15,000 and BS7799 standards with no single point of failure.
- A purpose built Project Management methodology for the implementation and transition of solutions into a state of the art hosted environment.
- Client focused extranet-delivered tailored reports, alerts and interactive content.
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